![]() ![]() “Like for instance, one point EMS decided to not do lower priority calls, and we just started picking them up automatically with no decision being made. Nicks says the EOC didn’t quite understand what his group needed as they tried to rescue people, find them shelter and deliver water. “I believe there was some lack of situational awareness in the between volunteer groups and some of the boots in the field,” said Bob Nicks, president of the Austin Firefighters Association. That includes monitoring social media to respond to the community’s needs. The report suggests being more proactive in communicating, especially to vulnerable populations like older Austinites. The report identifies communication as a major area of improvement - within agencies, with community groups responding to the disaster and with the public. “There was a lot of miscommunication, and it was hard to get resources to those that needed it,” said Oakes, who lives in Austin. Jacquee Oakes says she was lucky to have an SUV during the storm and was able to get resources like food and water for some of her other neighbors. ![]() “Additional considerations for older adults, residents with access and functional needs, and residents without access to transportation should be taken into account when providing services,” it states. District: Water leak found at Bowie High School fixed, new water isolation valves installed in some facilities ![]()
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